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Cultivating Hospitality Excellence: A Guide to Nurturing, Training, and Empowering Your Staff
In the face of a hospitality industry workforce shortage, comprehensive staff training has emerged as a critical strategy for businesses seeking to achieve excellence. Despite the industry's allure, its demanding nature can strain employee well-being, making strategic staff development initiatives essential for fostering a high-performing workforce and ensuring business success.
How to upskill staff and upsell your F&B during the festive season
Christmas is often the busiest and most profitable time of year for hospitality. Being busy however can also bring with it a host of challenges including planning and pricing of menus, stock control, negotiating with suppliers and managing your most valuable asset – your staff.
How to use reporting to identify trends and manage your P&L
Managed correctly efficient reporting can better inform your P&L and in turn equip you with the knowledge correctly identify and capitalise on any trends both in sales and expenditure so that each time your compile your P&L statement profit is regularly seeing its own trend upwards.
Newbridge ePOS Delivers at On The Beach Brighton Festival
Newbridge ePOS was recently chosen as the supplier for the On The Beach Brighton festival, a large-scale music and arts event that attracts over 60,000 people each year. The festival required a stable and reliable ePOS system that could handle the high volume of transactions and be used by hundreds of agency staff with minimal training.
Are you on top of your stock?
Many hospitality operators across restaurants, pubs and bars as well as hotels, recognise the importance of efficient stock control and the impact this can have on profitability. Whilst recognising this is important, to ensure you are getting real value from your stock control, it’s also vital to ensure you have a complete understanding of how effective stock management can work to positively impact your profit.
How Vouchers Boost Revenue and Expand Your Customer Base.
As a hospitality venue manager, you know that controlling your stock is essential to the success of your business. You need to make sure that you have enough stock to meet demand, but you also don't want to overstock and waste food.
Helping you open outside
As lockdown eases, the safest way to enjoy a meal out will be to sit outside. At least for the foreseeable, it will be the only way to enjoy a meal out.
Software, PPE and distancing – Dale Building and Maintenance help the hospitality sector adapt
There has been much debate about the reopening of the hospitality sector in the press lately, among many the alteration to the current two metre distancing rule as well as the many changes bars, pubs and restaurants will have to make to ensure a safe opening for staff and patrons.
The new normal?
For ten weeks now, our hospitality sector has been closed due to coronavirus. Our regular Friday evening at the pub or mid-week ‘date’ night has been replaced with a new kind of normal. Our favourite pub grub delivered to our door in foil and our fine dining dishes picked up by the curb side.
Deri Green, Director of Newbridge Software talks about shrinkage in businesses and how to manage it better
Fraud (or shrinkage) has always been an issue across the spectrum within the Hospitality sector. A typical hospitality business will make between 5% – 10% net margin, yet recent studies show that fraud, both internal and external can range between 3% – 8% – often driving businesses in to an operating loss.
Rob Barclay, a Newbridge Director, talks about how the industry can manage their staff more effectively
Managing your staff better: Managing staff is one of the toughest jobs for bar and hotel operators and is certainly one of the industry’s largest controllable expenses. Yet, when it comes to managing staff to best advantage, an epos system is probably not the first tool you’d think of.
